Please read this carefully before using our service

  • Please note that the fees paid to use for a chat appointment are non-refundable.
  • The dentists will try their best to answer the user’s queries but occasionally they will not be able to provide the user with the exact answer they were hoping for.
  • The dentists on cannot conclusively diagnose dental/oral conditions. They can give the user a few possible suggestions of a diagnosis based on the information that the user has supplied them with during the chat. To make sure the user receives the correct diagnosis, they should visit a dental clinic to be examined by a dentist.
  • Users of the chat service on cannot send or submit any x-rays or pictures to The second opinion or advice will be based on the information the user is submitting in written format through the chat.