Terms and Conditions

We urge you to read these Terms and Conditions carefully before using the services on Askyourdentist.com. These Terms and Conditions create a contract between you (the user) and us (Askyourdentist.com). It is important that you understand and are happy with them. If for any reason you do not agree with the Terms and Conditions, you should not continue to use Askyourdentist.com. By continuing to use our platform, booking appointments or engaging in live chats with a dentist, you are agreeing to these Terms and Conditions.

1- Who are we?

Askyourdentist.com is owned and operated by Odonti Limited, a company registered in England (Company number 08618719).
You can contact us by emailing us on help@askyourdentist.com.

2- The services we offer

Askyourdentist.com is designed to provide the user with a second opinion, advice and information about the most common dental and oral treatments and conditions.

Askyourdentist.com is a platform that offers a 10 minute consultation session online chat to a dentist in real time.

Askyourdentist.com can also be used by people who have a fear of the dentist and would like to discuss their dental/oral issues with a dentist via a chat function before making the step to visit a dental practice.

Askyourdentist.com is not designed to help users who have urgent dental needs. These users should contact their local emergency dental services to access immediate help.

The dentists providing the service for Askyourdentist.com are not employed by Askyourdentist.com or its owner Odonti Limited. All dentists who offer their services through Askyourdentist.com are registered with their country’s recognised Dental Association and have the appropriate qualifications needed.

Askyourdentist.com does not in any way represent the dentists who provide the live chat service and is not responsible or held accountable in any way for the advice or opinions that the dentist may give the user.

Askyourdentist.com may mention, describe or recommend from time to time certain dental or oral products that are used in the most common conditions. These products are usually available to purchase over the counter and do not need a prescription from a dentist or a doctor to obtain. The user of the product is fully responsible for using it safely according to the correct instructions and must be aware of any side effects, allergies or interactions with other medications that the user may be taking at the time of consulting Askyourdentist.com

3- Using your Personal Information

For more information about how we use your personal information please see our Privacy Policy.

The (Opt-in Policy). By registering on the platform and then ticking the “opt-in”, you are agreeing to receiving information and/or marketing communications.

We may contact you by these ways:

  • email, if we have your email address
  • writing, if we have your postal address
  • announcement on our website
  • text message, if we have your mobile number

You are also agreeing to occasionally receive:

  • surveys
  • offers and promotions
  • newsletters and information regarding dental, oral, medical and health-related topics

If you do not wish to receive such communications, you may opt-out at any time by emailing us on help@askyourdentist.com

4- The right to make changes to these Terms and Conditions and the platform

We may need to amend these Terms and Conditions from time to time. We advise you to read our Terms and Conditions every time you use the Askyourdentist.com platform to make sure you agree to them.

Any major change of the Terms and Conditions will be announced on the home page.

You should stop using the platform if you do not agree to the new changes to the Terms and Conditions.

As we also thrive to develop and improve, we may from time to time need to change/modify/update the platform and the services offered on the platform.

5- We may need to stop the services on the platform

Under no circumstances do we guarantee that services on the Askyourdentist.com platform, will always be available or be uninterrupted.

If we are planning an update, major changes or modifications of the platform we may need to make the service temporarily unavailable to users. We will always do our best to inform you beforehand and resume the service as soon as it is possible.

6- Terms of usage

You can use Askyourdentist.com services for your own personal use only. You are not permitted to use any content or service on Askyourdentist.com for commercial purposes. If you want to use the content on Askyourdentist.com for commercial purposes you must contact us to obtain permission.

7- Termination of service

Askyourdentist.com has the right to terminate its service if the user uses abusive, defamatory, or offensive language on the platform whether on the blog or directly via email to the administrator.

8- Which laws apply to these Terms and Conditions and where can you take legal proceedings?

These Terms and conditions are governed by English law and you can bring legal proceedings in respect of the platform and/or the services in the English courts.

9- Copyright and Intellectual property

All content on Askyourdentist.com including, text, images, illustrations or other elements is protected by copyright. You may use any part of the content displayed on Askyourdentist.com after obtaining the necessary permission by the web site administrator. You may not use the content for any commercial purpose without obtaining the necessary permission by the web site administrator.

10- Disclaimers

Dental Advice Disclaimers:

You should always seek the advice of a local dentist regarding any dental/oral concerns even if you have already consulted a dentist on Askyourdentist.com or read relevant material on the Askyourdentist.com platform or blog.

An online chat with a dentist might not be the best way to obtain correct and relevant information and advice in regards to your dental/oral condition. We take no responsibility for any damage that may occur due to advice and information received from our platform or read on our platform/blog.

General Disclaimers:

We cannot guarantee that our platform will work with your own equipment such as your desktop computer, the software it uses, your mobile phone, tablet or any other device that can display Askyourdentist.com.

We cannot guarantee that the service will not be interrupted due to faulty communication equipment on either our or your side of the connection.

We cannot be held liable for any damage occurred while you, the user are using our platform on any of your devices or software while using the service. There are no guarantees that the platform is free of viruses.

11- Links to Other Web Sites

We at Askyourdentist.com is notresponsible for any third party websites that we link to. You as a user are responsible for reading and agreeing (or disagreeing) with the Terms and Conditions or Privacy Policies of these third parties.

12- Service interruptions

We aim at providing a consistent service. But we cannot be responsible for any interruptions or complete failure in providing the services on Askyourdentist.com due to circumstances outside our control.

If we anticipate any interruption to the services we will do our best to contact you to either cancel an appointment you already have booked or to re-schedule the appointment for another time when we anticipate the services to return to normal working.

Other terms and conditions we would like you to read are our:

  • Privacy Policy
  • Cookie Policy